2002 Warranty Info

Date of Purchase: 1/9/2001 to 31/10/2002

These conditions apply to 2002 Orange models. If you purchased your bike before that model year, choose from the links below.

Limited Warranty Conditions From September 2000 - December 2001

IMPORTANT:

If you think you have a warranty claim, it is important you follow the proper procedure. In the first instance you must contact the Orange dealer from where you purchased your bike. They will assist you with any queries you may have.

Thank you for choosing an Orange performance mountain bike. We are sure you will get many years of enjoyment from your new purchase. Please complete the details opposite and return the card so that in the unlikely event of there being a problem, you can fully benefit from the back-up available to you.

It is important that you also keep your warranty card as your record of ownership in the case of a potential claim and always consult you dealer direct not Orange Mountain Bikes Limited.

Orange Mountain Bikes Limited warrants each new Orange bicycle frame, rigid fork (if fitted) and Orange components against defects in workmanship and materials for the following periods from the purchase date of the original owner.

Warranty from Date of original purchase No of Years Max fork travel
XC Hardtails - Gringo, P7 and ev02 5 100 mm
XC Race - E6 5 80 mm
XC Race Full Suspension - Sub 3 3 80 mm
XC Full-Suspension - Sub 5 3 100 mm
Jump/slalom, and dh    
Msisle 2 125 mm
Patriot 1 125 mm
222 1 180 mm
Trials - Zero 1 Rigid fork only

All suspension forks, rear shocks (if fitted) and components (other than those made by Orange) shall be covered by the stated warranty of their manufacturer.

This warranty is limited to the repair or replacement of a defective frame, fork or component part and is the sole remedy of the warranty.

This warranty applies only to a bicycle purchased from a retailer authorised by Orange Mountain Bikes Limited.

The warranty does not cover normal wear and tear, improper assembly, maintenance or installation of parts and accessories not originally intended for, or compatible with the bicycle as sold. Specifically the fitting of suspension forks with travel longer than the recommended maximum, as shown in the table above will invalidate this warranty.

Orange Mountain Bikes reserve the right not to warranty bicycles, frames or components which in their opinion have been used for riding conditions outside the limits indicated for each model. These limits are shown on the Specific Technology Gizmo featured in the current Orange Mountain Bikes brochure and website. Your Orange dealer can provide clarification of these categories and the intended use for individual models, if required.

The warranty does not apply to damage or failure due to accident, abuse or neglect.

Orange Mountain Bikes Limited shall not be responsible for incidental or consequential damages.

Claims under this warranty are to be made through an authorised Orange dealer. The complete bicycle must be returned to Orange Mountain Bikes Limited via the authorised Orange dealer to allow inspection of all the components and parts. Proof of purchase is required and a warranty registration card (see opposite) must have been received by Orange Mountain Bikes Limited before warranty claims can be processed.

Please note that this warranty applies only to the original owner and is not transferable.